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From Live to Virtual
The impact of the the pandemic has forced businesses to revisit their offerings and explore moving them online.
With the COVID pandemic forcing businesses to close their doors to the public, there's been a huge push to take services online and engage with customers via virtual experiences. The truth is that going online is not a magic bullet but it does open up some new and exciting ways to connect with your customers.
The deck below is a summary handout that was part of a keynote that we delivered to the Toronto Attractions Council.
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